Legal
Accessibility
Last updated 11 October 2026
We want everyone who visits this website to be able to find information and contact us, whatever device or assistive technology they use.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. In building the site we have:
- used semantic headings, landmarks and labelled form fields;
- made navigation, menus and forms usable with a keyboard, with a visible focus indicator;
- chosen text and background colours with sufficient contrast;
- provided text alternatives for meaningful images and diagrams;
- designed layouts that reflow on small screens and when text is enlarged.
Known limitations
- The product operation video has on-screen English captions but no audio description; its steps are also written out on the product page.
- The registration certificate is a scanned image of a Chinese-language document; its key details are provided as text on the product page.
- Some older or third-party documents linked from articles may not be fully accessible.
Report a problem
If you have difficulty using any part of this website, or need information in a different format, please tell us through the contact form or call +86 27 8700 1255. We will do our best to help and to fix the problem.